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Usability

So the MS usability folk came by to spend some time seeing how I use my Tablet and what I think of it, want from it, don't like about it, etc. I've been using the beast nonstop, daily since I got it in December 2002. I was surprised that I described for them a way I use it then when I went to demonstrate I couldn't. It wasn't something I do, only something I thought I did. Then they asked my if I did X, which I didn't think I did. I then spent twenty minutes answering their questions about how I did X and showing them how I did X. All the time, everyday I do X. I thought I rarely did X. Wow!

Still, in these things, I open up, I give freely, I found myself feeling vulnerable and spent at the end of the interview.